privacy policy

Fresh Cart Co., Ltd. (hereinafter referred to as "the Company") recognizes that it is the most important responsibility to properly protect and manage the personal information of customers based on the Personal Material (Private Hidden) Ordinance, and the following We are working on it like this.

1. Compliance with laws and regulations

We will comply with the "Personal Materials (Private Hidden) Ordinance" and other related laws and regulations, and will do our utmost to protect the important personal information of our customers. 


2. Purpose of use of personal information

The purposes for which we collect customer's personal information are as follows.
If the purpose is not specified here, the purpose of use will be clearly stated in advance when acquiring the customer's personal information.
-For the prompt, reliable and smooth provision of international air freight forwarding, freight tracking, customs clearance, account management and billing, information management and technical assistance, e-commerce and other services
-Service development, operation, referral and management Therefore (including sending direct mails by various media such as telephone, facsimile, e-mail, mail, etc. and questionnaire surveys for improving services)
・ Personal information cannot be statistically aggregated and analyzed to identify or identify individuals. To create statistical data processed into forms
・ To answer customer inquiries and inquiries 


3. Non-disclosure of personal information

(1) We will not disclose or provide your personal information to a third party without your consent. However, this does not apply if any of the following applies.
・ When there is the consent of the customer ・ When
the disclosure of personal information is required by law ・ When it
is necessary for the protection of human life, body or property and it is difficult to obtain the consent of the customer ・When it is particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain the consent of the person
・ A national institution or a local public body or a person entrusted by it When it is necessary to cooperate in carrying out the affairs stipulated by laws and regulations, and there is a risk of hindering the performance of the affairs by obtaining the consent of the person
(2) Notwithstanding the provisions of the preceding paragraph , Our company will provide personal information to outsourced companies or group affiliated companies within the scope of the purpose of Article 1. In this case, the Company shall make the provider comply with this privacy policy. 


4, proper management

In order to handle personal information properly, we thoroughly educate our employees, assign a manager to the department that handles customer's personal information, and take the utmost care to prevent personal information from leaking to the outside. .. In addition, we will endeavor to prevent unauthorized access to personal information, loss, destruction, falsification and leakage of personal information. 


5. Management of contractors

In order to provide better services, we may entrust the handling of personal information to outsourced companies or business partners. The outsourcer should select an outsourcer that is recognized to handle personal information appropriately, and the outsourcer should also manage personal information appropriately, maintain confidentiality, and prevent leakage of customer's personal information. I will do my best.  

6. Information disclosure to customers

When the customer requests the disclosure of the personal information, we will disclose the personal information to the customer himself / herself. However, this does not apply if any of the following applies.
・ When there is a risk of harming the life, body, property or other rights and interests of the person or a third party
・ When there is a risk of significantly hindering the proper implementation of the business of the business operator handling personal information

7. Correction / suspension of use of personal information, etc.

If the customer requests to correct or delete personal information about himself / herself, we will promptly correct it or suspend its use. However, regarding suspension of use, etc., when a large amount of cost is required, or when it is difficult to suspend the use, etc., and when necessary alternative measures are taken to protect the rights and interests of the person, This is not the case. 


8. Revision of this "Privacy Policy"

The Company may revise this "Privacy Policy" from time to time, and the revised part shall also form a part of this "Privacy Policy". If there is such a revision, you may choose to use the services provided by us. If you continue to use the services provided by our company despite the revision, you accept the change of this "Privacy Policy". 


9. Our contact point for inquiries regarding this "Privacy Policy"



August 31, 2018
Fresh Cart Co. , Ltd.